Nonprofit Cloud Consultant 시험 - Salesforce실제시험문제와 답 - 110문항

Question No : 1

A nonprofit wants to track various funds in Salesforce to report on its restricted donations .
Which NPSP feature should the consultant recommend?

A.Levels
B.Engagement Plans
C.General Accounting Units
D.Customizable Rollups

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Question No : 2

A nonprofit organization wants to automate some of its routine activities.
Which declarative Salesforce solution is designed for process automation?

A.Einstein
B.Pardot
C.Lightning Flow
D.NPSP TDTM

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Question No : 3

A nonprofit organization wants to automatically generate an Opportunity whenever a Lead is converted.
What should the consultant do to meet this requirement?

A.Select the "Create an Opportunity on Lead Convert" checkbox in NPSP Settings.
B.Write a trigger that automatically generates an Opportunity on Lead conversion.
C.Install a third-party app from the AppExchange that converts leads to any other object.
D.Create a process using Process Builder that will automatically create an Opportunity on Lead Conversion.

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Question No : 4

How should a consultant install NPSP in an existing Salesforce organization?

A.Download each NPSP component from the AppExchange, install in the target organization, and complete the post-install instructions
B.Visit the NPSP Installer page, install in the target organization, and complete the post-install instructions
C.Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions
D.Visit the NPSP Conversion Utility tool, install in the target organization, and complete the post-install instructions

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Question No : 5

A consultant is upgrading a non-profit client from version 2 of NPSP to version 3 .
Which action should the consultant take before running the NPSP Installer?

A.Delete all fields labelled Deprecated.
B.Upgrade the Recurring Donations package by itself.
C.Delete the custom Households object.
D.Run NPSP Health Check.

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Question No : 6

A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them .
What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them .
What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?

A.NPSP Data Import object doesn't support State and Country abbreviations in picklist form
B.The Individual ("Bucket") account model does not support State and Country Picklists
C.Predefined State and Country abbreviations on Address records must be used
D.State and Country Picklist values can only be configured on the Address object

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Question No : 7

The executive director at a nonprofit organization wants to have a report to see how much each board member has raised by either direct gifts or gifts they helped to influence for this fiscal year. There is a custom checkbox field on the Contact record to indicate board members.
How should the consultant create this report?

A.Use the Opportunities report type. Add a cross filter for Contacts with Board Member = TRU
B.Summarize the Total Gifts this Year and Soft Credits this Year fields.
C.Use the Contacts & Accounts report type. Add a field filter for Board Member = TRU
D.Include the Total Gifts this Year and Soft Credits this Year fields.
E.Use the Opportunities report type. Add a field filter for Contacts with Board Member = TRU
F.Group results by the Total Gifts this Year and Soft Credits this Year fields.
G.Use the Contacts & Accounts report type. Add a field filter for Board Member = TRU
H.Add a cross filter for Opportunities with Soft Credits. Group results by Giving Totals.

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Question No : 8

A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online .
How should this be accomplished?

A.Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
B.Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
C.Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.
D.Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.

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Question No : 9

The executive director at a nonprofit needs to understand the overall summary of individuals engaged with the organization across multiple channels, including donations, volunteer shifts, and event attendance .
What can the consultant deliver to help them achieve this summary by channel?

A.Create a Role Hierarchy to summarize the number of Opportunity records associated with each user, and the Campaign Memberships associated with the Primary Contact on the Opportunity by channel.
B.Create an Account Hierarchy to see the number of people related to each household, and their associated Contact records with Campaign Memberships and Opportunities by channel.
C.Create a User Hierarchy to report by user with the Opportunity, Contact, and Campaign records owned representing donation, volunteer, and event channels and their Campaign Memberships.
D.Create a Campaign Hierarchy to see the number of people associated with each donation, shift, and event, by channel with Campaign Memberships.

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Question No : 10

A development associate received a corporate matching gift that the original donor did not indicate was to be matched.
Which solution should the consultant recommend?

A.Select Find Matched Gifts and click on the Find More Gifts button.
B.Create a Lightning quick action declaratively.
C.Create a Contact lookup field on the Opportunity object.
D.Select Manage Soft Credits and change the Role for the donor.

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Question No : 11

A gift officer successfully imported a small list of donors and their donations. The gift officer wants to add these donors to a Campaign from an Opportunities report but the "Add to Campaign" option is not available. The gift officer wants to add donors to a Campaign from a report .
What should the consultant recommend?

A.Export the Opportunity report results and import the list of donors as Campaign Members using the Data Import Wizard
B.Create a joined report with Opportunities and Campaigns
C.Create a report type that includes Contacts such as the Opportunities with Contact Roles report type
D.Go to Setup and add the "Add to Campaign" button to the report type

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Question No : 12

An international nonprofit organization added a translated relationship picklist value, however the reciprocal relationship record is not displaying correctly.
What is the cause of this error?

A.The system administrator did not enable the Translation Workbench.
B.The language is not supported in NPS
C.The current user does not have the correct locale.
D.The system administrator did not add the reciprocal relationship value in the NPSP Settings tab.

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Question No : 13

A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?

A.Create a matrix report bucketing the dates you wish to compare.
B.Create a joined report showing the two years side by side.
C.Run the NPSP Account SYBUNT and Contact SYBUNT reports.
D.Set up a Reporting Snapshot on Opportunities.

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Question No : 14

A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP .
Which action should a consultant take?

A.Create a Membership Opportunity record type.
B.Add a value in the Type field on Opportunity for Membership.
C.Create a Membership Affiliation record type.
D.Add a checkbox field on the Opportunity called "Membership".

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Question No : 15

A volunteer manager at a nonprofit organization needs to be able to search for volunteers with landscaping skills who are available at a given time. The organization is using Volunteers for Salesforce .
What should the consultant advise?

A.Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time
B.Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search
C.Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time
D.Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job for landscaping and Volunteer Availability at the time the Volunteer Manager needs them

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Salesforce Nonprofit Cloud Consultant 시험