ICF-ACC 시험 - ICF실제시험문제와 답 - 78문항

Question No : 1

Which statement most accurately describes the benefits of coaching supervision?

A.Supervision helps coaches actively reflect on and seek guidance about their professional experiences
B.Supervision provides professional direction and ensures coaches follow applicable laws
C.Supervision provides instruction on the latest developments in the field and what other coaches are doing
D.Supervision helps coaches connect with and provide progress reports to their clients' managers

정답:
Explanation:
Coaching supervision, per ICF, supports professional development by providing a reflective space for coaches to enhance skills and address challenges (ICF Competency 2: "Embodies a Coaching Mindset"). It’s about growth, not oversight.
Let’s assess:
A. Supervision helps coaches actively reflect on and seek guidance about their professional experiences: This aligns with ICF’s view of supervision as a reflective practice for improving competence and self-awareness (Competency 2).
B. Supervision provides professional direction and ensures coaches follow applicable laws: This suggests control, not the developmental focus of ICF supervision.
C. Supervision provides instruction on the latest developments in the field and what other coaches are doing: This is training, not supervision’s reflective purpose.
D. Supervision helps coaches connect with and provide progress reports to their clients’ managers:
This misrepresents supervision, which is coach-focused, not client-reporting.
Option A most accurately describes supervision’s benefits, per ICF’s framework.

Question No : 2

Which best describes the coaching approach?

A.Coaches choose the direction of the session in advance based on what worked with previous clients
B.Coaches strive to stay ahead of the conversation by thinking and analyzing different options
C.Coaches let clients both drive the coaching and make choices about the tools used during it
D.Coaches measure their performance by how well the client meets a set of objectives.

정답:
Explanation:
The ICF Definition of Coaching emphasizes a "partnership" where clients are the experts in their lives, and coaches facilitate rather than direct (ICF Code of Ethics, Section 1). Competency 3 ("Establishes and Maintains Agreements") and Competency 8 highlight client autonomy in shaping the process.
Let’s review:
A. Coaches choose the direction of the session in advance based on what worked with previous clients: This is coach-driven, contradicting ICF’s client-led approach.
B. Coaches strive to stay ahead of the conversation by thinking and analyzing different options: This focuses on the coach’s agenda, not the client’s (Competency 2).
C. Coaches let clients both drive the coaching and make choices about the tools used during it: This reflects ICF’s emphasis on client autonomy and partnership (Competency 5, Competency 7).
D. Coaches measure their performance by how well the client meets a set of objectives: This shifts focus to coach outcomes, not client-driven growth (ICF Code of Ethics, Section 1).
Option C best describes the coaching approach, per ICF standards.

Question No : 3

Which is the best practice for a coach to share a client's case with the coaching supervisor?

A.Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback
B.Add a statement to the client's contract describing how information will be shared with the supervising coach
C.Correspond with the supervising coach verbally so there is no need to share the client's information in writing

정답:
Explanation:
The ICF Code of Ethics (Section 4.1) requires coaches to "explain and ensure that, prior to or at the initial meeting, my coaching client(s) understand the nature and limits of confidentiality." Sharing with a supervisor must be disclosed in the coaching agreement (ICF Competency 3) to maintain transparency and trust.
Let’s analyze:
A. Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback: This is reactive and lacks prior consent, violating Section 4’s requirement for upfront clarity.
B. Add a statement to the client’s contract describing how information will be shared with the supervising coach: This proactively ensures client understanding and agreement, aligning with ICF ethics (Section 4.2) and Competency 3.
C. Correspond with the supervising coach verbally so there is no need to share the client’s information in writing: This avoids documentation but doesn’t address client consent or transparency, breaching ethical standards.
Option B is the best practice, per ICF’s confidentiality and agreement requirements.

Question No : 4

Which best reflects a plan of action that is likely to be successful?

A.Try as hard as they can to become a top executive
B.Complete a report two weeks ahead of schedule
C.Take longer lunch breaks when they have the time
D.Put more effort into their work so the boss is impressed

정답:
Explanation:
ICF Competency 8 ("Facilitates Client Growth") emphasizes creating actionable, specific, and measurable plans to support client success. A successful action plan aligns with the client’s goals and is realistic and time-bound (ICF Definition of Coaching).
Let’s evaluate:
A. Try as hard as they can to become a top executive: This is vague, lacks specificity, and isn’t time-bound, making success hard to measure or achieve (Competency 8).
B. Complete a report two weeks ahead of schedule: This is specific, measurable, achievable, and time-bound, reflecting an effective action plan per ICF standards for facilitating growth.
C. Take longer lunch breaks when they have the time: This lacks purpose or alignment with professional goals and isn’t a clear plan for success (ICF Code of Ethics, Section 1).
D. Put more effort into their work so the boss is impressed: This is vague and subjective, missing the clarity and structure ICF action plans require.
Option B best reflects a successful plan, per ICF’s focus on actionable outcomes.

Question No : 5

Which response reflects active listening to a client who claims to be struggling?

A.Asking to share a suggestion while the client is speaking to demonstrate the urgency of the issue
B.Relating to the client's struggles by mentioning similar struggles the coach has experienced
C.Allowing the client to direct the discussion while the coach asks questions to learn more
D.Letting the client know the coach is listening and would like to share some recommendations

정답:
Explanation:
ICF Competency 6 ("Listens Actively") involves "focusing fully on what the client is saying and not saying, understanding the meaning in context, and demonstrating that the client is heard." It prioritizes client-led dialogue and clarification over coach input.
Let’s assess:
A. Asking to share a suggestion while the client is speaking to demonstrate the urgency of the issue:
Interrupting shifts focus to the coach, undermining active listening (Competency 6).
B. Relating to the client’s struggles by mentioning similar struggles the coach has experienced: This risks redirecting attention to the coach, not fully hearing the client (ICF Code of Ethics, Section 1).
C. Allowing the client to direct the discussion while the coach asks questions to learn more: This embodies Competency 6 by keeping the client central, using questions to deepen understanding and reflect listening.
D. Letting the client know the coach is listening and would like to share some recommendations:
Offering recommendations shifts to action (Competency 8), not pure active listening.
Option C best reflects active listening, per ICF’s competency standards.

Question No : 6

Which best reflects the meaning of the term "conflict of interest" as it relates to the ICF Code of Ethics?

A.The client has so many interests that it becomes a challenge to identify dear coaching goals
B.The coach and the client cannot agree on what will serve as the client's best interest during the coi
C.The coach serves one of their own interests that works against one of the client's interests
D.The interests expressed by the client have the potential to work against the coach's plan for the session

정답:
Explanation:
The ICF Code of Ethics (Section 3.1) defines a conflict of interest as "a situation in which a coach has a private or personal interest sufficient to appear to influence the objective exercise of their professional duties." It’s about the coach’s competing interests, not the client’s.
Let’s analyze:
A. The client has so many interests that it becomes a challenge to identify clear coaching goals: This is a coaching challenge, not a conflict of interest per ICF’s definition.
B. The coach and the client cannot agree on what will serve as the client’s best interest during the coi: (Assuming "coi" is "coaching") This is a disagreement, not a conflict of interest involving the coach’s personal gain.
C. The coach serves one of their own interests that works against one of the client’s interests: This matches Section 3.1, where a coach’s personal agenda (e.g., financial gain) undermines client needs, requiring disclosure (Section 3.2).
D. The interests expressed by the client have the potential to work against the coach’s plan for the session: This is a misalignment of goals, not a conflict of interest tied to the coach’s personal benefit.
Option C best reflects ICF’s definition of a conflict of interest.

Question No : 7

How should a coach proceed if the coach has concerns about a client's mental health but does not believe the client is in immediate danger?

A.Call emergency services as a precaution.
B.Consult with a therapist to discuss the client's behavior.
C.Share the concerns with the clients closet family member.
D.Recommend that the client end coaching to focus on their mental health.

정답:
Explanation:
The ICF Code of Ethics (Section 2.5) requires coaches to "refer clients to other professionals when appropriate," such as when mental health concerns arise outside coaching’s scope (ICF Coaching Boundaries). If there’s no immediate danger, the coach continues within their role while suggesting support. The options provided seem misaligned, so I’ll interpret based on ICF standards:
A. Call emergency services as a precaution: This is unnecessary without immediate danger (ICF Code of Ethics, Section 4.3), overstepping the situation described.
B. Consult with a therapist to discuss the client’s behavior: This breaches confidentiality without client consent (ICF Code of Ethics, Section 4) and exceeds the coach’s role.
C. Share the concerns with the client’s closest family member: This also breaches confidentiality unless harm is imminent (ICF Code of Ethics, Section 4.3), making it incorrect here.
D. Recommend that the client end coaching to focus on their mental health: Ending coaching isn’t required; the coach can continue within scope while referring out (ICF Definition of Coaching).

Question No : 8

Which adjectives best reflect the competency Embodies a Coaching Mindset?

A.Focused, task-oriented and professional
B.Decisive, agreeable and observant
C.Careful, prepared and purposeful
D.Open curious. and flexible

정답:
Explanation:
ICF Competency 2 ("Embodies a Coaching Mindset") describes a coach who is "open to not knowing, curious about the client’s perspective, and flexible in adapting to the client’s needs." This mindset prioritizes a non-judgmental, exploratory stance over rigidity or task focus.
Let’s evaluate:
A. Focused, task-oriented, and professional: While professionalism matters, "task-oriented" suggests a directive approach, misaligned with the client-centered curiosity of Competency 2.
B. Decisive, agreeable, and observant: "Decisive" implies control, and "agreeable" may suggest pleasing rather than challenging, both inconsistent with the exploratory nature of a coaching mindset.
C. Careful, prepared, and purposeful: These are positive traits, but "careful" and "prepared" imply caution and structure over the openness and adaptability central to Competency 2.
D. Open, curious, and flexible: These directly reflect Competency 2’s emphasis on being receptive, inquisitive, and adaptable, fostering a mindset that supports client growth (ICF Code of Ethics, Section 1).
Option D best captures "Embodies a Coaching Mindset," per ICF’s competency definition.

Question No : 9

Which is important for coaches to do when working with clients?

A.Analyze client emotions
B.Manage client behaviors
C.Support client success
D.Understand client mental health

정답:
Explanation:
The ICF Definition of Coaching centers on "partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential," making client success the coach’s primary focus. ICF Competency 8 ("Facilitates Client Growth") underscores supporting clients in achieving their goals.
Let’s review:
A. Analyze client emotions: While understanding emotions aids coaching (Competency 6), analyzing them risks crossing into therapy (ICF Coaching Boundaries), and it’s not the core focus.
B. Manage client behaviors: Coaches facilitate, not manage, client actions (ICF Code of Ethics, Section 1), preserving autonomy rather than controlling behavior.
C. Support client success: This encapsulates ICF’s mission and competencies (e.g., Competency 5:
"Cultivates Trust and Safety," Competency 8), focusing on empowering clients to succeed.
D. Understand client mental health: This exceeds coaching’s scope, which avoids diagnosing or treating mental health (ICF Code of Ethics, Section 2.5), requiring referral instead.
Option C is most important, reflecting ICF’s foundational commitment to client success.

Question No : 10

A coach should refer a client to seek help from a non-coaching professional when the client

A.needs support navigating a transitional period in their life
B.requests guidance in determining which employees should lose their jobs
C.wants help building better relationships
D.seeks confidence and clarity during o career change

정답:
Explanation:
The ICF Code of Ethics (Section 2.5) mandates referral to other professionals when client needs exceed coaching’s scope, which is limited to supporting personal and professional growth, not providing expert advice or managing organizational decisions (ICF Coaching Boundaries).
Let’s analyze:
A. Needs support navigating a transitional period in their life: This fits coaching’s scope (ICF Definition of Coaching), supporting transitions through goal-setting and awareness (Competency 8).
B. Requests guidance in determining which employees should lose their jobs: This requires expertise in HR or management consulting, not coaching, as it involves directive advice and third-party impact, exceeding ICF boundaries (ICF Code of Ethics, Section 2.3). Referral to a consultant or HR professional is appropriate.
C. Wants help building better relationships: This is within coaching’s domain, focusing on personal skills and growth (Competency 8), not requiring referral.
D. Seeks confidence and clarity during a career change: This aligns with coaching’s purpose of enhancing potential and decision-making (ICF Definition of Coaching), not necessitating referral.
Option B warrants referral, as it falls outside ICF’s non-directive, growth-focused scope.

Question No : 11

Which question most likely helps a client generate insight during a coaching session?

A.Are there risks with this plan that you are not considering?
B.How would your life change if you made that choice?
C.Do you want to stay with organization after investing so much?
D.Hove you considered checking with your boss before you act on this

정답:
Explanation:
ICF Competency 7 ("Evokes Awareness") emphasizes "asking powerful questions that help the client
gain insight, explore perspectives, and discover new possibilities." Effective questions are open-ended, future-focused, and provoke deep reflection, aligning with the ICF’s client-centered approach (ICF Code of Ethics, Section 1).
Let’s evaluate:
A. Are there risks with this plan that you are not considering?: This is specific and risk-focused, prompting evaluation rather than broad insight. It’s useful but less generative than exploring life impact.
B. How would your life change if you made that choice?: This open-ended, future-oriented question invites the client to explore consequences and personal meaning, directly aligning with Competency 7’s aim to evoke awareness and insight.
C. Do you want to stay with the organization after investing so much?: This closed question limits exploration to a yes/no response and focuses on past investment rather than future potential, reducing insight generation.
D. Have you considered checking with your boss before you act on this?: This is directive and practical (ICF Code of Ethics, Section 2.3), steering the client toward an action rather than fostering self-discovery.
Option B most effectively generates insight, per ICF’s emphasis on powerful, reflective questioning.

Question No : 12

Which is the most effective way to begin the goal setting process with a client who feels unsure of what they want their coaching goals to be?

A.Suggest the client ask people who are important to them what goals they should work on
B.Work with the client to establish the purpose and value of the sessions
C.Ask the client for feedback on the first session and how to improve future sessions.
D.Encourage the client to explore the pool and how things might have turned out differently

정답:
Explanation:
ICF Competency 3 ("Establishes and Maintains Agreements") requires coaches to clarify the coaching purpose and process, especially at the outset, to ensure alignment. For a client unsure of goals, starting with purpose provides direction (ICF Definition of Coaching). Let’s review:
A. Suggest the client ask people who are important to them what goals they should work on: This undermines client autonomy (ICF Code of Ethics, Section 1) and delays the coach-client exploration process.
B. Work with the client to establish the purpose and value of the sessions: This aligns with Competency 3 and Competency 7 ("Evokes Awareness") by collaboratively grounding the client in why they’re coaching, paving the way for goal clarity.
C. Ask the client for feedback on the first session and how to improve future sessions: This is useful later but premature for goal-setting with an unsure client.
D. Encourage the client to explore the pool and how things might have turned out differently: (Assuming "pool" is a typo for "past") This risks a therapeutic focus on history, not coaching’s future orientation (ICF Coaching Boundaries).
Option B is most effective, per ICF’s framework for initiating goal-setting with clarity and purpose.

Question No : 13

A potential client seeks expert advice and information about new markets on which they should focus their business.
Which would most likely fit best for this client?

A.Consulting
B.Coaching
C.Coaching
D.Mentoring

정답:
Explanation:
The ICF Definition of Coaching focuses on "partnering with clients in a thought-provoking and creative process" to maximize potential, not providing expert advice (ICF Coaching Boundaries). A client seeking "expert advice and information" about markets requires a different approach.
Let’s analyze:
A. Consulting: Consulting involves delivering expertise and solutions, fitting the client’s need for market-specific advice, distinct from coaching’s non-directive nature (ICF Code of Ethics, Section 2.3).
B. Coaching: Coaching supports goal-setting and self-discovery, not delivering expert market insights (ICF Definition of Coaching).
C. Coaching: (Duplicate option) Same as B.
D. Mentoring: Mentoring shares experience and guidance, which is closer but less formal and expert-driven than consulting.
Option A (consulting) best fits, as it aligns with the client’s need for expertise, outside ICF coaching boundaries.

Question No : 14

A coach believes that a client is trying to work on too many goals in too short a period of time.
Which approach reflects the best way to address this?

A.Invite the client to consider how realistic it is to achieve so many goals that quickly
B.Suggest that the client work to work on the hardest goal until they have more time
C.Help the client develop a plan to accomplish the goals within the timeframe
D.Ask the client if they would consider focusing on the hardest goal during coaching

정답:
Explanation:
ICF Competency 7 ("Evokes Awareness") and Competency 8 ("Facilitates Client Growth") encourage coaches to help clients assess feasibility and prioritize goals collaboratively, respecting client autonomy (ICF Code of Ethics, Section 1).
Let’s assess:
A. Invite the client to consider how realistic it is to achieve so many goals that quickly: This reflects Competency 7 by prompting reflection and Competency 8 by guiding toward sustainable progress, maintaining a client-led process.
B. Suggest that the client work on the hardest goal until they have more time: This is directive (ICF Code of Ethics, Section 2.3) and assumes the coach’s prioritization, not the client’s.
C. Help the client develop a plan to accomplish the goals within the timeframe: This ignores the coach’s concern about feasibility, potentially setting the client up for failure, and skips awareness (Competency 7).
D. Ask the client if they would consider focusing on the hardest goal during coaching: While less directive than B, it still narrows focus without first exploring realism, missing the broader awareness step.
Option A is the best approach, aligning with ICF’s emphasis on awareness and realistic goal-setting.

Question No : 15

a client who recently moved to a new country told their coach they are struggling to make friends. which action by the coach would most likely evoke awareness?

A.Ask what the client believes is at the root of this struggle
B.Acknowledge that making mends is difficult and can take time
C.Suggest concrete steps the client could take to make friends
D.Say the challenges are likely caused by cultural difference

정답:
Explanation:
ICF Competency 7 ("Evokes Awareness") involves "asking questions and providing observations that help the client gain insight and explore new perspectives." This competency prioritizes deepening the client’s self-understanding over offering solutions or validation.
Let’s evaluate:
A. Ask what the client believes is at the root of this struggle: This powerful question evokes awareness by prompting self-reflection and insight, directly aligning with Competency 7 and the ICF focus on client autonomy (ICF Code of Ethics, Section 1).
B. Acknowledge that making friends is difficult and can take time: While supportive (Competency 5), this doesn’t challenge or deepen awareness, limiting its impact.
C. Suggest concrete steps the client could take to make friends: This shifts to action planning (Competency 8), not evoking awareness, and risks being directive (ICF Code of Ethics, Section 2.3).
D. Say the challenges are likely caused by cultural difference: This imposes the coach’s assumption, reducing client exploration and contradicting Competency 7’s focus on client-driven insight.
Option A best evokes awareness, per ICF’s competency framework.

ICF ICF-ACC 시험