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Salesforce Health Cloud Accredited Professional 시험

Salesforce Health Cloud Accredited Professional 온라인 연습

최종 업데이트 시간: 2025년05월04일

당신은 온라인 연습 문제를 통해 Salesforce Health Cloud Accredited Professional 시험지식에 대해 자신이 어떻게 알고 있는지 파악한 후 시험 참가 신청 여부를 결정할 수 있다.

시험을 100% 합격하고 시험 준비 시간을 35% 절약하기를 바라며 Health Cloud Accredited Professional 덤프 (최신 실제 시험 문제)를 사용 선택하여 현재 최신 114개의 시험 문제와 답을 포함하십시오.

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Question No : 1


An administrator is configuring security for a patient list.
Which three considerations should the administrator take into account to ensure proper access to the list? Choose 3 answers

정답:
Explanation:
When configuring security for patient lists in Salesforce Health Cloud, administrators must consider object-level, field-level, and list-level access to ensure data privacy and compliance with regulations like HIPAA.
Below are the key considerations:
HCPatientListSecurity Custom Setting (A):
This custom setting allows administrators to define and restrict access to patient lists at a granular level. For example, administrators can control which users can view or interact with patient lists based on their role or department.
Field-Level Security Impact (C):
If a user’s field-level security restricts access to a field included in the patient list’s display columns, the column will not appear in the list. This ensures sensitive data is protected and only accessible to authorized users.
Object Access Restrictions (E):
Users with restricted object-level access (via profiles or permission sets) cannot create or view lists that utilize those objects. This ensures that unauthorized users cannot access or manipulate sensitive data.
Why Other Options Are Incorrect:
B: Restriction rules in Salesforce are used to provide additional access beyond organization-wide defaults (OWDs), not for patient lists.
D: Patient list access is managed through specific Health Cloud mechanisms, not standard Salesforce sharing settings.
Reference: Health Cloud Security Overview
Field-Level Security Documentation

Question No : 2


Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality.
Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management? Choose 2 answers

정답:
Explanation:
To ensure that users can access the functionalities of the Provider Network Management add-on in Salesforce Health Cloud, administrators must assign the appropriate permission sets.
Required Permission Sets:
Provider Network Management Permission Set (Answer C):
Purpose: Grants users access to features specific to managing provider networks, including adding
providers, managing contracts, and overseeing network adequacy.
Health Cloud Standard Permission Set (Answer D):
Purpose: Provides users with baseline access to Health Cloud features, ensuring they can interact with core health-related data and functionalities.
Implementation Steps:
Assign Permission Sets to Users:
Navigate to the user's detail page in Salesforce Setup.
In the Permission Set Assignments section, click Edit Assignments.
Select **Provider

Question No : 3


While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?

정답:
Explanation:
When an end user is unable to view certain data on the Enhanced Timeline for Contact Center during User Acceptance Testing (UAT), the primary step in troubleshooting should be to verify that the user possesses the appropriate object permissions.
Understanding Object Permissions:
Purpose: Object permissions determine a user's ability to create, read, edit, or delete records of a particular object within Salesforce.
Types of Permissions:
Read: Allows users to view records.
Create: Permits users to add new records.
Edit: Enables users to modify existing records.
Delete: Grants users the ability to remove records.
Troubleshooting Steps:
Verify User's Profile and Permission Sets:
Profiles: Check the user's assigned profile to ensure it includes the necessary object permissions for the data intended to be displayed on the Enhanced Timeline.
Permission Sets: Review any permission sets assigned to the user that might grant additional object permissions.
Ensure Field-Level Security:
Confirm that field-level security settings permit the user to access the specific fields associated with the timeline data.
Check Sharing Settings:
Assess the organization's sharing rules and settings to ensure the user has the requisite access to the records in question.
Reference: Salesforce Security Guide: For detailed information on configuring object permissions and ensuring
proper access controls, consult the Salesforce Security Guide: Salesforce Security Guide
Conclusion:
Ensuring that users have the correct object permissions is crucial for accessing data on the Enhanced Timeline. By verifying and configuring these permissions appropriately, administrators can resolve visibility issues and enhance user experience during UAT.

Question No : 4


A MedTech customer is looking to track surgical case visits for reps to sell their products, leveraging Intelligent Sales.
Which object should a consultant configure to track this visit type?

정답:
Explanation:
In Salesforce Health Cloud's Intelligent Sales module, the Visit object is specifically designed to track field representatives' interactions, such as surgical case visits, with healthcare providers. Configuring this object enables MedTech companies to monitor and manage their sales activities effectively.
Understanding the Visit Object:
Purpose: The Visit object captures essential information about a sales representative's engagement at a healthcare facility, including details like the associated account, visit timings, status, and outcomes.
Key Fields:
AccountId: Reference the healthcare facility associated with the visit.
PlannedVisitStartTime / PlannedVisitEndTime: Denote the scheduled start and end times of the visit.
ActualVisitStartTime / ActualVisitEndTime: Record the actual start and end times when the visit occurs.
Status: Indicates the current state of the visit, such as Planned, InProgress, Completed, or Abandoned.
VisitorId: Identifies the sales representative conducting the visit.
Implementation Steps:
Configure the Visit Object:
Ensure that the Visit object is enabled and accessible within your Salesforce Health Cloud instance. Customize the object as needed to align with your organization's specific tracking requirements. Set Up Related Records:
Accounts: Create records for healthcare facilities where visits will occur. Contacts: Add contacts for individuals at these facilities involved in the visits. Schedule and Manage Visits:
Utilize the Visit object to plan and record details of surgical case visits. Monitor visit statuses and outcomes to assess sales activities and effectiveness.
Reference: Visit Object Details: For comprehensive information on the Visit object and its fields, refer to the Salesforce Health Cloud Developer Guide: Visit | Salesforce Health Cloud Developer Guide
Intelligent Sales Overview: To understand how the Visit object integrates within the Intelligent Sales
framework, consult the Salesforce Help documentation: Use Intelligent Sales
Conclusion:
By configuring the Visit object, MedTech companies can effectively track and manage surgical case visits, providing valuable insights into sales activities and facilitating better coordination between sales representatives and healthcare providers.

Question No : 5


A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts.
Which data model should a consultant recommend the company use?

정답:
Explanation:
The Life Sciences data model in Salesforce Health Cloud is specifically designed to meet the needs of MedTech companies. It includes features for planning and tracking surgical case visits, managing medical device inventory, and conducting cycle counts, making it ideal for this use case.
Key Features of the Life Sciences Data Model:
Surgical Case Management: Tracks and plans surgical procedures, including device requirements and associated logistics.
Device Inventory Management: Manages medical device stock, including availability, usage, and maintenance schedules.
Cycle Counts: Ensures inventory accuracy through routine counting and tracking.
Why Other Options Are Incorrect:
Intelligent Sales: Focuses on sales processes, not surgical or inventory management.
Inventory Management: Generic inventory features lack the healthcare-specific capabilities provided by the Life Sciences model.
Provider Engagement: Centers around provider relationship management rather than surgical and inventory processes.
Reference: Life Sciences Cloud Documentation
Surgical Case Management Features

Question No : 6


A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.
Which Health Cloud capability should a consultant implement?

정답:
Explanation:
The Advanced Patient Card in Salesforce Health Cloud provides an organized and navigable view of critical patient information, such as insurance, clinical data, and details of the primary care physician. This feature allows healthcare providers to access key data quickly within a patient’s profile.
Key Features of Advanced Patient Card:
Data Aggregation: Consolidates insurance, clinical, and provider information in a single, easy-to-navigate view.
Customizable Fields: Allows organizations to configure the card to display the most relevant information.
Improved User Experience: Designed to streamline the workflow of care providers by providing quick access to key data.
Why Other Options Are Incorrect:
Patient Path: Focuses on tracking patient milestones rather than critical information at a glance.
Enhanced Timeline: Provides a chronological view of patient interactions, not immediate profile data.
Enhanced Highlights Panel: Displays high-level patient data but lacks the depth and configurability of the Advanced Patient Card.
Reference: Advanced Patient Card Overview

Question No : 7


A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?

정답:
Explanation:
The Virtual Care capability in Salesforce Health Cloud enables care providers to conduct video consultations with patients. This functionality is specifically designed to facilitate telemedicine appointments, including addressing social determinants of health (SDOH) that may impact patient care.
Key Features of Virtual Care:
Video Visits: Supports secure and HIPAA-compliant video calls between providers and patients.
Integration with Care Plans: Allows discussions of SDOH within the context of the patient’s care plan, promoting holistic care.
Scheduling and Notifications: Integrates with scheduling systems to set up and notify patients of video appointments.
Why Other Options Are Incorrect:
Intelligent Appointment Management: Focuses on optimizing in-person appointment scheduling rather than telehealth services.
Telehealth: While closely related, the specific Salesforce Health Cloud term for video consultations is "Virtual Care."
Integrated Care Management: Manages care plans and tasks but does not directly address video consultations.
Reference: Virtual Care Overview

Question No : 8


Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards.
Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?

정답:
Explanation:
Salesforce Health Cloud offers various unmanaged packages that extend its functionality by providing specialized tools and prebuilt components. For Bloomington Caregivers aiming to analyze patient referrals through Salesforce reports and dashboards, the Health Cloud Reports for Patient Referral Management unmanaged package is specifically designed to meet this need.
This package includes:
Prebuilt Reports: A set of reports focused on key metrics related to patient or member referrals, such as referral status, sources, and outcomes.
Dashboard: A comprehensive dashboard that consolidates these reports, providing visual insights into referral patterns and performance.
By installing this package, Bloomington Caregivers can leverage ready-made analytical tools to monitor and optimize their referral processes without the need to develop custom reports from scratch. This accelerates the implementation timeline and ensures that best practices in referral management reporting are utilized.
Installation Steps:
Access the Installer URL: Navigate to the installer URL for the Health Cloud Reports for Patient
Referral Management package: Health Cloud Reports for Patient Referral Management.
Log In to Salesforce: Ensure you are logged into the Salesforce org where you intend to install the package.
Select Installation Audience: Choose the appropriate installation option (e.g., Install for Admins Only,
Install for All Users, or Install for Specific Profiles) based on your organization's requirements.
Install the Package: Follow the on-screen instructions to complete the installation.
Verify Installation: After installation, navigate to the "Installed Packages" section in Setup to confirm that the package is listed.
Assign Permissions: Ensure that users who need access to the reports and dashboard have the necessary permissions. This may involve assigning specific permission sets or updating profile settings.
Customize as Needed: While the package provides prebuilt reports and a dashboard, you can customize them to better fit your organization's specific needs.
Implementing this package enables Bloomington Caregivers to effectively analyze and manage patient referrals, leading to improved operational efficiency and patient care outcomes.
Reference: Install Health Cloud Packages
Monitor Patient Referrals

Question No : 9


Bloomington Caregivers would like to share patient medication Information with an external pharmacy as soon as It Is updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an Immediate confirmation about any medication Interactions from the pharmacy.
Which two integration patterns should a consultant recommend? Choose 2 answers

정답:
Explanation:
Bloomington Caregivers requires real-time integration for sharing medication updates with an external pharmacy and receiving immediate feedback. The recommended integration patterns are:
Platform Event:
Used for real-time, event-driven communication between Salesforce and external systems. Enables asynchronous updates, ensuring the pharmacy receives medication updates as they occur. Apex HTTP Callout:
Used for synchronous, real-time communication with external systems.
Allows Salesforce to call the pharmacy’s API to receive immediate feedback, such as medication interactions or confirmations.
How These Work Together:
Platform Events push medication updates from Health Cloud to the pharmacy system.
The pharmacy system processes the updates and uses an API endpoint in Salesforce, invoked through Apex HTTP Callouts, to send feedback on medication interactions.
Why Other Options Are Incorrect:
Industries ETL: Used for batch data processing, not real-time interactions.
OmniStudio Integration Procedure: While it supports complex integration scenarios, it is not optimized for real-time event-driven communication.
Reference: Platform Events in Salesforce
Apex Callouts Documentation

Question No : 10


A pharma company is implementing Health Cloud and trying to track insurance details related to its patients.
The company wants to track:
• A list of all payer organizations
• The plans offered by a given payer
• The standard benefits available under a plan
• Which plan a given patient is enrolled in and their specific insurance details
Which set of objects should a consultant implement to meet these requirements?

정답:
Explanation:
Salesforce Health Cloud provides a robust data model for tracking insurance details and plans, aligning with healthcare industry standards. The specified objects―Payer, Plan Offering, Coverage Benefit, and Member Plan―allow the company to model insurance-related data effectively.
Key Objects:
Payer: Represents the payer organizations (insurance providers) offering health plans.
Plan Offering: Defines the various insurance plans offered by a payer organization.
Coverage Benefit: Details the benefits available under a specific plan, such as covered services and limitations.
Member Plan: Tracks individual patient enrollment details in a specific insurance plan, including policy numbers, start/end dates, and other specific data.
This combination of objects ensures all requirements are met:
Tracking payer organizations via the Payer object.
Managing plans offered by each payer through Plan Offering.
Defining standard benefits under a plan via Coverage Benefit.
Linking a patient to their specific plan and details through Member Plan.
Why Other Options Are Incorrect:
Option A, B, D: These combinations include objects like Purchaser or Plan Benefit, which are not standard objects for insurance tracking in Health Cloud. The provided data model specifically supports the objects in Option C.
Reference: Health Cloud Insurance Data Model
Health Cloud Documentation

Question No : 11


A call center agent at Bloomington Caregivers wants the ability to look up providers by location and specialty, to schedule an appointment on behalf of their patients.
Which two capabilities should a consultant recommend to enable this requirement? Choose 2 answers

정답:
Explanation:
Call center agents at Bloomington Caregivers require tools to streamline provider lookup and appointment scheduling for patients. Salesforce Health Cloud offers specific capabilities tailored to address these needs.

Question No : 12


Bloomington Caregivers has decided to enable Integrated Care Management so that Its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.
Which three steps should the administrator take as part of the org setup to enable Assessments? Choose 3 answers

정답:
Explanation:
To enable Assessments in Salesforce Health Cloud, administrators must configure the org appropriately, ensuring that users can effectively utilize assessment tools for patient evaluations.
The following steps are essential:
Download and Install OmniStudio (Answer A):
Purpose: OmniStudio provides a suite of declarative tools, including OmniScripts and DataRaptors, essential for building and managing assessments within Health Cloud.
Implementation Steps:
Access Salesforce AppExchange: Navigate to the AppExchange marketplace.
Search for OmniStudio: Locate the OmniStudio package suitable for your Salesforce edition.
Install the Package: Follow the installation prompts, ensuring that all components are correctly deployed.
Reference: For detailed installation instructions, refer to Salesforce's official documentation:
OmniStudio Installation.
Enable Users to View and Complete Assessments (Answer B):
Purpose: Granting appropriate permissions ensures that users can access, view, and complete assessments as part of patient care management.
Implementation Steps:
Assign Permission Sets:
Health Cloud Permission Sets: Assign relevant Health Cloud permission sets to users, such as Health Cloud Standard or Health Cloud Platform, to provide baseline access.

Question No : 13


Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management? Choose 2 answers

정답:
Explanation:
Bloomington Caregivers is transitioning from legacy Care Plans to Integrated Care Management (ICM) in Salesforce Health Cloud to enhance care coordination and patient outcomes. Understanding the features and setup of ICM is crucial for a successful transition.
Enabling Integrated Care Management (Answer C):
Enhanced Care Management Setting:
Purpose: Activating the Enhanced Care Management setting in Salesforce Setup enables Integrated Care Management features within Health Cloud.
Implementation Steps:
Navigate to Setup: In Salesforce, go to Setup.
Search for Health Cloud Settings: Enter "Health Cloud" in the Quick Find box and select Health Cloud Settings.
Enable Enhanced Care Management: Locate the Enhanced Care Management option and toggle it to
enable.
Reference: For detailed instructions, refer to Salesforce's official documentation: Administer Health Cloud.
Leveraging OmniStudio and Discovery Framework (Answer D):
OmniStudio Integration:
Purpose: ICM utilizes OmniStudio, a suite of declarative tools, to create guided workflows and automate complex business processes, enhancing the efficiency of care plan management.
Features:
OmniScripts: Guide users through complex processes with interactive scripts. DataRaptors: Extract, transform, and load data to and from Salesforce objects seamlessly.
Reference: Learn more about OmniStudio's capabilities: OmniStudio. Discovery Framework Integration:
Purpose: The Discovery Framework facilitates the creation of assessments that gather patient information, which can be mapped to care plan recommendations, ensuring personalized and effective care strategies.
Implementation Steps:
Create Assessments: Develop assessments to collect relevant patient data.
Map Responses to Recommendations: Link assessment responses to specific care plan recommendations.
Set Up Decision Tables: Configure decision tables to process assessments and generate tailored care plans.
Reference: Detailed setup guide: Set Up Assessments and Recommendations.
Additional Considerations:
Data Model Alignment:
ICM aligns with FHIR R4 and USCDI standards, enhancing interoperability with external healthcare systems.
Reference: Explore the Integrated Care Management data model: Integrated Care Management Data Model.
Care Plan Elements:
ICM introduces enhanced care plan elements, including problems, goals, and interventions, structured to meet industry standards.
Reference: Learn about care plan elements: Streamline Patient Care with Integrated Care Management.
Conclusion:
By enabling the Enhanced Care Management setting and leveraging OmniStudio alongside the Discovery Framework, Bloomington Caregivers can transition to Integrated Care Management. This upgrade offers advanced tools for creating personalized, assessment-driven care plans, thereby improving patient care coordination and outcomes.

Question No : 14


Bloomington Caregivers Is Implementing Virtual Care In Health Cloud.
Which three steps are required as part of the setup? Choose 3 answers

정답:
Explanation:
Implementing Virtual Care in Salesforce Health Cloud enables Bloomington Caregivers to offer telehealth services, enhancing patient engagement and accessibility. The following steps are essential for setting up Virtual Care:
Set Up and Configure Salesforce Scheduler (Answer A):
Purpose: Salesforce Scheduler facilitates the booking and management of appointments, including virtual consultations.
Implementation Steps:
Enable Salesforce Scheduler: Ensure that Salesforce Scheduler is enabled in your org.
Configure Service Resources: Define healthcare providers as service resources.
Set Up Appointment Scheduling: Configure appointment types, availability, and scheduling policies to accommodate virtual visits.
Reference: For detailed setup instructions, refer to Salesforce's official documentation: Salesforce Scheduler for Health Cloud.
Install the Virtual Care Unmanaged Package (Answer C):
Purpose: The Virtual Care unmanaged package provides the necessary components to facilitate virtual consultations within Health Cloud.
Implementation Steps:
Download the Package: Obtain the Virtual Care unmanaged package from Salesforce AppExchange or your Salesforce account representative.
Install the Package: Follow the installation wizard to add the package to your Salesforce org.
Verify Installation: Ensure that all components, such as custom objects, fields, and Lightning components, are correctly installed.
Reference: For more information on installing unmanaged packages, see: Install a Package.
Assign Health Cloud Video Calls Permission Set (Answer D):
Purpose: Assigning the appropriate permission set ensures that users have the necessary access rights to conduct video consultations.
Implementation Steps:
Locate the Permission Set: Find the 'Health Cloud Video Calls' permission set in your org.
Assign to Users: Assign the permission set to all users who will be conducting or managing virtual visits.
Verify Permissions: Ensure that assigned users have the required access to video call functionalities

Question No : 15


Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.
Which two steps should a consultant take to complete this? Choose 2 answers

정답:
Explanation:
Bloomington Caregivers is transitioning from the legacy Health Cloud Electronic Health Record (EHR) data model to the FHIR R4-aligned Clinical Data Model. This migration enhances interoperability and aligns with current healthcare data standards. The following steps are essential for a successful transition:
Utilize the Health Cloud Clinical Transition Tool (Answer A):
Purpose: Salesforce provides the Health Cloud Clinical Transition tool to facilitate the migration from the legacy EHR data model to the FHIR R4-aligned Clinical Data Model.
Functionality: This tool automates the migration process by mapping legacy EHR objects to their corresponding FHIR R4-aligned Clinical Data Model objects, ensuring data integrity and consistency.
Implementation Steps:
Preparation: Review existing data to identify the scope of migration and ensure data quality.
Execution: Run the Clinical Transition tool to perform the automated mapping and data migration.
Validation: Verify the migrated data to ensure accuracy and completeness.
Reference: For detailed guidance on using the Clinical Transition tool, refer to Salesforce's official
documentation: Replacing the EHR Data Model with the Clinical Data Model.
Map Objects and Fields to the Target Objects (Answer C):
Purpose: Accurate mapping of legacy EHR objects and fields to the new Clinical Data Model is crucial for maintaining data integrity and ensuring seamless integration with other healthcare systems.
Implementation Steps:
Analysis: Identify all legacy EHR objects and fields that require migration.
Mapping: Determine the corresponding objects and fields in the FHIR R4-aligned Clinical Data Model.
Configuration: Set up the mappings within Salesforce, ensuring that data flows correctly into the new model.
Reference: Salesforce provides a comprehensive guide on mapping FHIR resources to Salesforce
standard objects: Mapping FHIR v4.0 to Salesforce Standard Objects.
Additional Considerations:
Data Loader Usage (Answer B):
While Data Loader is a powerful tool for bulk data operations, it is not specifically designed for complex data model transitions like this. Using the Clinical Transition tool is recommended for its specialized capabilities in handling such migrations.
Leveraging the Health Cloud FHIR API (Answer D):
The Health Cloud FHIR API is intended for integrating external systems with Salesforce using FHIR standards. It is not designed for internal data model migrations. Therefore, it is not applicable in this context.
Conclusion:
By utilizing the Health Cloud Clinical Transition tool and meticulously mapping objects and fields to the target FHIR R4-aligned Clinical Data Model, Bloomington Caregivers can achieve a seamless and efficient migration, enhancing data interoperability and aligning with modern healthcare standards.

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