Professional ChromeOS Administrator 온라인 연습
최종 업데이트 시간: 2025년10월03일
당신은 온라인 연습 문제를 통해 Google ChromeOS Administrator 시험지식에 대해 자신이 어떻게 알고 있는지 파악한 후 시험 참가 신청 여부를 결정할 수 있다.
시험을 100% 합격하고 시험 준비 시간을 35% 절약하기를 바라며 ChromeOS Administrator 덤프 (최신 실제 시험 문제)를 사용 선택하여 현재 최신 60개의 시험 문제와 답을 포함하십시오.
정답:
Explanation:
To create a recovery image on a USB stick, you need to:
Access Chrome Web Store: Open the Chrome Web Store on a Chrome device (either a Chromebook or a computer with the Chrome browser installed).
Install Chromebook Recovery Utility: Search for and install the "Chromebook Recovery Utility" extension.
Launch the Utility: Open the installed extension.
Identify Device: Enter the model number of the ChromeOS device for which you want to create the recovery image.
Insert USB Stick: Insert a USB stick with sufficient storage capacity (at least 4GB).
Download and Create: Follow the on-screen instructions in the utility to download the correct recovery image and create the bootable USB stick.
This process will prepare a USB stick that can be used to recover or reinstall ChromeOS on a device that is not functioning properly.
Reference: Recover your Chromebook: https://support.google.com/chromebook/answer/1080595?hl=en
정답:
Explanation:
To deploy a Progressive Web Application (PWA) to all managed user accounts, follow these steps in the Google Admin console:
Sign in to Google Admin console: Use your administrator credentials to access the console.
Navigate to Device Management: Go to Devices > Chrome > Settings > Apps & extensions.
Select User or Group: Choose the top-level organizational unit or a specific group to apply the PWA deployment.
Add by URL: Click on the yellow "+" icon and select "Add by URL."
Enter PWA URL: Paste the URL of the PWA you want to deploy.
Configure Installation Policy: Select "Force install" to ensure the PWA is automatically installed for all users within the selected scope.
This method allows you to centrally manage and deploy PWAs across your organization, making them easily accessible to users on their ChromeOS devices.
정답:
Explanation:
Zero-touch enrollment (ZTE) automates the device enrollment process when users first power on their ChromeOS devices. Before you can enable ZTE, you need to determine the organizational unit (OU) where the devices should be placed during enrollment. This is crucial because different OUs can have different policies and configurations applied to them.
Plan Your OU Structure: If you haven't already, create a well-organized OU structure in your Google Admin console that reflects your organization's hierarchy and device management needs. Select the Target OU: Choose the specific OU where you want the ZTE-enrolled devices to reside.
Consider factors like department, location, or device type when making your decision.
Once you've identified the appropriate OU, you can proceed with creating a zero-touch enrollment token and associating it with that OU. This will ensure that newly enrolled devices are automatically placed in the correct OU and inherit the desired policies.
정답:
Explanation:
The principle of least privilege dictates that users should only have the minimum access necessary to perform their job functions. This applies to super admins as well. Using a separate user account for daily activities reduces the risk of accidental misconfiguration or unauthorized changes due to the elevated privileges associated with the super admin role.
Security: By using a separate account, super admins limit the potential attack surface in case their regular account is compromised.
Accountability: It's easier to track actions and changes when different accounts are used for different purposes.
Recovery: If the super admin account is locked or disabled, having a separate account allows for easier recovery.
정답:
Explanation:
Access Google Admin Console: Sign in to your Google Admin console.
Navigate to Device Management: Go to Devices > Chrome > Settings > Users & browsers.
Locate Play Store Settings: Find the section related to the Play Store.
Enable Allowlist Policy: Activate the policy "Block all apps, admin manages allowlist."
Add the Security App: Go to the "Apps & extensions" section and add the specific Android app that you want to allow for the security team's organizational unit (OU).
This configuration ensures that all other Android apps are blocked from installation on ChromeOS devices, except the specified security app. This provides granular control over app deployment and enhances security by preventing unauthorized app usage.
정답:
Explanation:
The Chrome Enterprise Trusted Tester Program is designed for administrators who want early access to pre-release features and changes in the Google Admin console, including those related to ChromeOS device management.
By joining this program, administrators can:
Test New Features: Get hands-on experience with upcoming features and changes before they are officially released.
Provide Feedback: Share feedback directly with Google's product teams, helping to shape the development and prioritization of new functionalities.
Stay Ahead: Be among the first to know about new capabilities and improvements in the Google Admin console.
How to Register:
Visit the Chrome Enterprise Trusted Tester Program website: https://inthecloud.withgoogle.com/trusted-testers/sign-up.html Fill out the registration form with your organization's details.
Google will review your application and, if approved, provide you with access to pre-release features.
Reference: Become a Chrome Enterprise Trusted Tester:
https://support.google.com/chrome/a/answer/9036081?hl=en
정답:
Explanation:
The error message "Unable to sign in to Google" in the context of 3rd party IdP login typically points towards an issue with the SAML (Security Assertion Markup Language) connection. SAML is the standard protocol used for authentication between ChromeOS devices and external identity providers.
Here's a breakdown of troubleshooting steps:
Verify SAML Compliance: The most critical step is to ensure that the 3rd party IdP is configured correctly to use SAML 2.0 and is adhering to the required SAML attributes and formatting.
Check IdP Configuration: Review the SAML configuration settings in both the Google Admin console (under Security > Set up single sign-on (SSO) with a third party IdP) and the 3rd party IdP's administration portal. Ensure that the entity IDs, SSO URLs, and certificate information match exactly. Test SAML Connection: Use a SAML testing tool (e.g., SAML Tracer) to simulate the login process and inspect the SAML assertions. This can help pinpoint any errors or inconsistencies in the SAML response.
Google Admin Console Logs: Check the Google Admin console logs for any relevant error messages related to the SAML authentication process.
Contact IdP Support: If the issue persists, reach out to the support team of your 3rd party IdP for further assistance. They may have specific troubleshooting steps or logs to help diagnose the problem.
Reference: Set up single sign-on (SSO) with a third party IdP: https://support.google.com/a/answer/60224
정답:
Explanation:
Device State: Before you can enroll a ChromeOS device into an enterprise environment, it's crucial that it's not associated with any personal Google accounts. Existing consumer accounts can interfere with the enrollment process and the application of enterprise policies.
Data Backup (Optional): If the existing consumer accounts on the device contain important data, advise the users to back up their information before proceeding.
Account Removal: Sign in to the device with each consumer account and remove the account from the device. This ensures a clean slate for the enterprise enrollment process.
Powerwash (Optional): While not strictly necessary after removing accounts, performing a powerwash (factory reset) is a recommended step. It further erases any remaining data or configurations linked to the consumer accounts, ensuring a completely fresh start for the device.
Enrollment: Once the consumer accounts are removed (and optionally, after powerwashing), follow the standard enterprise enrollment steps for your organization. This typically involves entering enterprise credentials at the login screen, or using a unique enrollment token, depending on your company's setup.
Reference: Enroll ChromeOS devices: https://support.google.com/chrome/a/answer/1360534?hl=en
This guide provides step-by-step instructions on enrolling ChromeOS devices into an enterprise environment, including details on prerequisites and different enrollment methods.
정답:
Explanation:
Option D is the most proactive and comprehensive approach to ensure application compatibility with new Chrome versions.
Here’s why:
QA Strategy: Implementing a formal Quality Assurance (QA) process allows for systematic testing of applications on new Chrome versions before they are released to all users. This helps identify and address compatibility issues early on.
Beta Channel Testing: Enrolling a subset of users (e.g., IT group and 5% of users) in the beta channel gives them access to pre-release versions of ChromeOS. This allows them to test applications in a real-world environment and report any bugs or issues before the stable release.
Early Bug Reporting: By identifying and reporting bugs early, you provide developers with valuable feedback and time to fix issues before the official release. This ensures a smoother transition for all users when the new Chrome version is deployed.
Why other options are incorrect:
A: User feedback is valuable, but it's reactive and may not catch all issues before they impact a larger user base.
B: Assuming all applications are automatically compatible is risky and can lead to unexpected problems.
C: While keeping applications updated is good practice, it doesn't guarantee compatibility with new Chrome versions, as changes in Chrome itself can cause issues.
정답:
Explanation:
B. Contact the device manufacturer: ChromeOS devices are manufactured by various companies like Acer, HP, Lenovo, etc. Each manufacturer provides its own support channels, including phone, email, or chat support. Customers can contact the manufacturer for hardware-related issues or specific device configurations.
D. File a case through the Customer Care Portal: Google provides a customer care portal where customers can submit support cases online. This portal allows users to describe their issues, attach relevant files, and track the progress of their case.
Why other options are incorrect:
A. Chat support via the Admin console: Chat support is usually available for enterprise customers with Chrome Enterprise Upgrade or Google Workspace, not individual ChromeOS users.
C. File feedback on the device with Alt + Shift + 1: This keyboard shortcut is used to capture screenshots and send feedback to Google, but it doesn't directly open a support case.
E. Send an email to ChromeOS support: While Google has support channels, sending a general email might not be the most efficient way to open a case and get a timely response.
Reference: Get support - Chrome Enterprise and Education Help:
https://support.google.com/chrome/a/answer/4594885?hl=en
정답:
Explanation:
Granular Control: It allows you to select the specific permissions needed for the Help Desk administrators. This ensures they can do their job without having excessive access that could be misused.
Flexibility: You can easily adjust the permissions later if the Help Desk's responsibilities change.
Auditing: The Google Admin console tracks changes made by each role, making it easier to identify the source of any unauthorized actions.
How to Create a Custom Admin Role:
Go to the Google Admin console.
Navigate to Admin roles.
Click Create new role.
Give the role a descriptive name (e.g., "Help Desk Support").
Carefully select the privileges the Help Desk needs (e.g., reset passwords, manage user accounts, view device information).
Assign the role to the Help Desk administrators.
Why Other Options Are Less Ideal:
A. Service Desk Group: Groups are primarily for organization and don't provide granular permission control.
C. Services Admin Role: This role has broader permissions than what a Help Desk typically needs, violating the PoLP.
D. Full Access: This grants excessive privileges and significantly increases the risk of accidental or intentional misuse.
정답:
Explanation:
When a teacher is having issues downloading files on their ChromeOS device, it’s important to troubleshoot with minimal disruption.
Here are steps to address the issue:
Check Storage: Start by checking the available storage on the device. If the storage is full or nearly full, it could prevent new files from being downloaded.
Manage Files: Guide the teacher to delete or move files that are no longer needed. This can be done through the Files app on the ChromeOS device.
Clear Cache: If storage isn’t the issue, clearing the browser cache can sometimes resolve download problems.
Check Network: Ensure that the device has a stable internet connection, as an unstable connection can interrupt downloads.
Reference: The troubleshooting steps are based on common practices for resolving download issues on ChromeOS devices and Google’s support documentation on fixing file download errors1. These steps are designed to resolve issues without causing significant disruption to the user’s experience.
Insufficient Storage: A common reason for download failures on ChromeOS devices is insufficient storage space.
Checking the available storage is a simple first step:
Click on the system tray (bottom right corner) and select the Settings gear icon.
In the Settings menu, navigate to the "Device" section and select "Storage Management."
Review the storage usage. If it's nearly full, identify large files or unused apps that can be removed.
Guide the teacher on how to delete files or move them to Google Drive.
System Updates: Outdated software can sometimes lead to bugs or glitches. Ensuring the ChromeOS device is up-to-date is important:
In the Settings menu, navigate to the "About ChromeOS" section.
Click on "Check for updates." If any updates are found, install them.
If updates are pending, ask the teacher to restart the device after the installation.
Additional Troubleshooting (If necessary):
Check Network Connectivity: Ensure the device is connected to a stable Wi-Fi network. Have the teacher try accessing a different website to verify internet access.
Clear Browser Cache: In the Chrome browser, open the Settings menu, navigate to "Privacy and security," and select "Clear browsing data." Clear the cache for the past hour or day.
Why Other Options Are Less Ideal:
A. Run Diagnostics: While diagnostics can be helpful, they are a more time-consuming step and might not be necessary if the issue is simply related to storage or updates.
C. Reset the Device: This is a drastic measure that should only be considered if other troubleshooting steps fail. It involves wiping the user's data and settings, which is disruptive.
정답:
Explanation:
Device off hours: This setting allows you to specify times when the device cannot be used, effectively restricting access to certain hours.
Family Link accounts: Family Link is a parental control app that allows you to manage a child's account and device usage. By requiring Family Link accounts, you can enforce sign-in restrictions for younger users.
Other options are incorrect because:
A: Single sign-on (SSO) redirection simplifies sign-in for authorized users, but doesn't inherently restrict access.
C: User Data (Ephemeral) controls whether user data is saved locally, but doesn't restrict sign-in.
Reference: https://support.google.com/chrome/a/answer/3523633
https://families.google.com/familylink/
정답:
Explanation:
This setting is specifically designed to prevent Chrome OS devices from sleeping or shutting down when they are not actively being used, but are on the sign-in screen. This is ideal for public environments like libraries where the devices are meant to be accessible at all times. Other options are incorrect because:
B: This setting controls wake locks, which are used to keep a device awake under certain conditions. It doesn't directly control sleep behavior on the sign-in screen.
C: This setting controls how users can turn off the device, but doesn't prevent the device from sleeping on its own.
D: This setting controls the maximum length of a guest session, but doesn't affect the device's sleep behavior on the sign-in screen.
Reference: https://support.google.com/chrome/a/answer/3523633
정답:
Explanation:
Single sign-on (SSO): This allows users to sign in to their Chrome OS device using their organizational credentials. This is particularly useful in enterprise or educational settings where users already have an existing account.
Facebook Connect: This allows users to sign in to their Chrome OS device using their Facebook credentials. This can be convenient for users who are already logged into Facebook on another device.
Options A and C are incorrect:
SMS code sent to mobile phone: This is not a standard sign-in method for Chrome OS devices.
Google Friend Connect: This was a social networking service that has been discontinued.