Avaya 7498X 시험

Question No : 1

Which three measures are provided by the Supervisor Activity report? (Choose three.)

• A.Coaching
• B.Transferred Accepted
• C.Consults Accepted
• D.Channel Name
• E.Transfer to Agent

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101037403 (71)

Question No : 2

What is the significance of the Channel Measure field in the Account by Agent report?

• A.It is a count of interactions attended by the agent, including the interactions that were transferred with the reporting period by channel.
• B.It is the amount of time the agent spends working interactions within the reporting period by channel.
• C.It is used to determine the number of channels that the agent supported while supporting an account.
• D.It is a count of interactions directed to the agent within the reporting period by channel.

답을 확인하기

정답:
Explanation:
Reference: https://documentation.avaya.com/bundle/UsingOceanalyticsInsightsforOceanaReports_r34/page/Account_by_Agent.html

Question No : 3

Which two Avaya Analytics™ report templates are available in historical reports? (Choose two.)

• A.Supervisor Activity Reporting
• B.Routing Service Instantaneous
• C.Agent by Account Moving Window
• D.Routing Service Summary - Contacts
• E.Agent Group Reporting

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051625 (5)

Question No : 4

Which real-time report provides the capability of monitoring the current agent work state and current agent work with account state?

• A.Agent Instantaneous Report
• B.Routing Service Monitoring
• C.Agent Performance Moving Window
• D.Agent Compare

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101037403 (27)

Question No : 5

Which Avaya Analytics component is used to generate an Engagement Summary report?

• A.Real-time Report
• B.Historical Report
• C.Custom Dashboards
• D.Supervisor Dashboards

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051625 (5)

Question No : 6

Which two log files are needed to verify the installation of Avaya Analytics™ for the Streams server? (Choose two.)

• A.install_ems.log
• B.install_kafka.log
• C.install_avaya.log
• D.install_jms.log
• E.bam_install.log

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054829 (83)

Question No : 7

A customer is logged in to the OSA Server and they want to restart the OSA services using a single command.
To restart the OSA services as a root user, which command would they run in the OSA server?

• A.systemctl restart analytics.service
• B.systemctl stop analytics.service
• C.systemctl start analytics.service
• D.systemctl reboot analytics.service

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054829 (64)

Question No : 8

Which option is available while installing Kafka software on the Avaya Analytics™ Streams server?

• A.ALL | OSART
• B.ALL | KAFKA
• C.OSART | KAFKA
• D.ALL | KAFKA | JMS

답을 확인하기

정답:

Question No : 9

During the installation of Avaya software on Analytics™ servers, which script is run and with which user?

• A../RunAvaya.sh, root
• B../RunAvaya.sh, oracle
• C../installAvaya.sh, root
• D../installAvaya.sh, oracle

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054829 (67)

Question No : 10

Which command is used to check if the ODIAgent is running?

• A.ps Cxat | find Agent1
• B.ps Cef | grep ODIAgent1
• C.find Cef | grep ODIAgent1
• D.ls Cef | grep ODIAgent1

답을 확인하기

정답:

Question No : 11

Refer to the exhibit.



How many total applications must be in RUNNING state after successful installation of the Avaya Oceanalytics OSA server?

• A.18
• B.16
• C.20
• D.23

답을 확인하기

정답:

Question No : 12

To confirm that there are no errors preventing the OSA server from running successfully, which three log files can the customer review after installing the OSA Server? (Choose three.)

• A.AdminData.log C Monitor for Admin data PUMPUP events.
• B.AvayaAnalytics_InputAdaptor.log C Monitor for UCM data PUMPUP events.
• C.AvayaAnalytics_AdminData.log C Monitor for Admin data PUMPUP events.
• D.Server.log C Monitor for Application Errors.
• E.InputAdaptor.log C Monitor for UCM data PUMPUP events.

답을 확인하기

정답:

Question No : 13

A customer wants to debug the logs files for the Oracle Component Installation on Avaya Analytics™ Database Servers.
Which directory location in the servers contain the log files for troubleshooting Oracle Component Installation?

• A./home/oracle/app/oraInventory/logs
• B./home/oracle/oraInventory/logs
• C./var/home/oracle/app/logs
• D./home/InstallFiles/avaya

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051617

Question No : 14

Which script is used to install Analytics Service and with which user must you run this script?

• A.root, ./install_analytics_service.sh
• B.oracle, ./install_Analytics_Service.sh
• C.oracle, ./install_analytics_service.sh
• D.root, ./analytics_service.sh

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051617 (67)

Question No : 15

After running the installation script for Avaya software on the Analytics™ DB server, which log file must be checked to confirm that the installation is successful?

• A.db_install.log
• B.install_oracle_db.log
• C.Oracle_install_db.log
• D.install_db.log

답을 확인하기

정답:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051617 (64)